At Glamazar (“Glamazar,” “We,” “Us,” or “Our”), We understand that a career in the beauty industry is deeply rewarding. Helping others look and feel their best provides a profound sense of gratification. Your focus should be on using your skills and talents to satisfy your clientele; allow Us to concentrate on providing you with the best e-commerce tools and support to achieve your business goals. To facilitate success, We must first establish Our expectations for You. Together we can spread happiness, one customer at a time, while cultivating a productive and long-term professional relationship.

This Vendor Agreement (“Agreement”) shall govern the use of all pages on this website, content, features, software, and mobile applications (collectively, “Services”) provided by Us regarding your role and responsibilities as a Glamazar vendor. This is an agreement between you, or the entity you represent, and Us. You warrant that you have the requisite right, power, and authority to enter into this Agreement on behalf of that entity. By using the Services, you consent to this Agreement and all other applicable terms, policies, and agreements posted on Our Services.

For questions regarding this Agreement, please email Us at contact@glamazar.com or contact Us here.

Please read Our Terms of Use carefully as they govern the use of Our Services and describe the conditions under which you are permitted to access or use Our Services. You understand that through your use of the Services you consent to these conditions as outlined in Our Terms of Use.

The use of Our Services requires collecting and using your information. Please read Our Privacy Policy to understand what information We collect and how it is used and shared across Our Services. You understand that through your use of the Services you consent to the collection and use of this information as outlined in Our Privacy Policy.

For the purposes of this Agreement, the terms below will be defined as follows:

To maintain the integrity and quality of Our Services and to protect the safety of the Marketplace, We reserve the right, in Our sole discretion, to deny or approve any vendor application submitted through the Services and to revoke the use of your account username or identity.

Vendors may only sell products and services as is permitted by this Agreement. We reserve the right to change or update this list at any time.

Vendor Goods may include the following:

* May require additional administrative review

You may allow Customers to schedule appointments by either paying the full price for the service or securing a booking with a deposit. The deposit amount and its refundability are at your discretion. You are responsible for providing a Deposit Policy on relevant service listings and ensuring that Customers are informed about the specified timeframe for settling the balance before the scheduled service appointment.

We strongly urge you to log into your Stripe account periodically, and ensure that your account is in good-standing. For more details about new Stripe accounts, please refer to new Stripe account approval process and waiting period for first payout on Stripe.

In no event does Glamazar make any representations or warranties of any kind relating to Stripe’s website or services, and Glamazar is not liable in any way for any error or omission on the part of Stripe.

To display Content to Glamazar users and participate in the Marketplace as a Vendor, you must meet the following criteria:

• You must submit all required Content for your online store (vendor public profile). This includes information such as a company logo or profile image, your display name, a short description, an address or general location, a valid email address for notifications, a Privacy Policy, Refund Policy, and Cancellation Policy.
• Your Vendor account must be connected to your new or existing Stripe account.
• You must have at least 1 (one) published listing for Vendor Goods OR enable storefront payments. Vendor Goods must include a price, title, a short and detailed description, at least 1 (one) image, customer support information, a Privacy Policy, Refund Policy, and Cancellation Policy. Depending on the type of Vendor Goods you are listing, you will need to provide other Content as necessary.

You are solely responsible for all business operations, performance, and delivery of your Vendor Goods at your expense. You warrant that:

• Vendor Goods are safe and legal to be sold under all applicable local, state, or federal laws.
• You have legal rights to sell Vendor Goods.
• You have the required qualifications, credentials, and/or expertise to perform Vendor Goods.
• You will provide a clean and safe environment for Customers to receive Vendor Goods (if the service location is provided by you).
• You will secure transportation to and from the agreed upon location to perform Vendor Goods (if the service location is provided by the Customer).
• You are solely responsible for providing any and all products, tools, and supplies needed to perform Vendor Goods unless a pre-established agreement was set forth between you and the Customer.
• You are solely accountable for the reliability, quality, and timeliness of Vendor Goods.
• You are solely responsible for cancellations, refunds, returns, and customer support for Vendor Goods.
• You will provide all required Content including, without limitation, product and service policies as needed, to display on your online store and Vendor Goods.

You may not use the Services or the Marketplace to:

• Disclose or use any Customer transaction information or Content, except as necessary to perform Vendor Goods and provide customer support
• Spam, solicit, or directly advertise via customer reviews, comments, messages, customer support tickets, or the Vendor Forums
• Display Content that primarily promotes products or services that are inconsistent with the products or services offered in your online store or as Vendor Goods.
• Post irrelevant or duplicate Content with the intent of broader exposure within the Marketplace
• Promote, list, or sell goods and services in violation of this Agreement
• Violate any terms, policies, or agreements posted on Our Services

You are solely responsible for all Content you submit. You warrant that you own or have secured all legal rights necessary for the Content you provide and that each person identified, depicted, or shown in your Content, if any, (and if a minor, the parent or guardian of the minor) has provided consent to use the Content. You warrant that all Content you provide is truthful, accurate, and not misleading or otherwise deceptive.

You do hereby grant Us a non-exclusive, royalty-free, transferable, sublicensable, worldwide license to host, use, distribute, modify, copy, run, translate, publicly perform or display, and create derivative works of your Content. You also grant Us the non-exclusive right and license to use the Content associated with your Vendor account to promote Our Services. We reserve the right, in Our sole discretion, to review, edit or remove any Content that violates Our Terms of Use or this Agreement although We are not obligated to do so.

We allow Our users the ability to interact with one another and express themselves through customer reviews, comments, messages, customer support tickets, and the Vendor Forums (collectively, “Communications”). It is strictly prohibited to use Communications for purposes other than permitted by Our Terms of Use and as outlined in Our Community Guidelines. You understand that through your use of the Services you consent to Our Community Guidelines.

After making a purchase from you, Customers may rate and review your Vendor Goods by submitting a customer review. Customer reviews are subject to Glamazar administration approval before publication. As long as the Customer abides by Our Community Guidelines, the review will be published – positive or negative. You will receive an email notification when a new review is published.

Though We anticipate reading glowing reviews by Customers, the truth is every business will experience a little criticism eventually. How you respond can make all the difference. Vendors may reply to any of their reviews publicly by leaving a comment on the review or messaging the Customer privately.

We may, in Our sole discretion, choose to remove customer reviews after publication. Customers may also remove their own reviews from the Marketplace as it is their right to control the display of their Content. Removing Customer reviews may directly affect the overall rating of your Vendor Goods.

In the event that Customers encounter problems with your Vendor Goods, they may submit a support ticket via your storefront customer support page to get assistance. You will receive an email notification when a new support ticket is submitted, and you are obligated to resolve the issue within 14 (fourteen) days.

It is crucial for Vendors to treat Customer concerns with importance and make every effort to find a satisfactory resolution. If an agreement cannot be reached or the Customer believes their issue was not handled appropriately, they may choose to escalate the matter to Glamazar administration. Vendors who accumulate too many escalated support tickets may have their account terminated immediately.

As part of Our Services to you as a Vendor, We have provided tools that you may access to receive assistance with setup and operation of your online store and account-related issues.

Our mission is to provide you, Our Vendor, with the best resources and support to achieve your goals or launch a new beauty business. We are committed to continually improving the Marketplace to help you reach new customers and grow your clientele. From the Resource Guides to the Vendor Forums, We want you to know that We are here to assist and greatly value your feedback. Our vision is to help you succeed as a business owner or entrepreneur.

Glamazar may terminate this Agreement with you at any time for any reason, with or without cause, specifically if you are in violation of this Agreement. If you have an account with Us, you may also terminate this Agreement at any time by deleting your account through your dashboard settings. Upon deletion of your account, your online store (vendor public profile) and Content will be deleted and cannot be recovered. This may include, without limitation, sales reports and customer information. You will be responsible for the performance and delivery of any previously purchased Vendor Goods, and you will not be entitled to any refund for purchases or Paid Services.

Please refer to Privacy Policy: How Long We Keep Your Information for more details on how information may survive account deletion. Any provisions of this Agreement that would be expected to survive termination by their nature shall remain in full force and effect.

Glamazar is not a party to any transactions via the Marketplace between Vendors and Customers. All claims, disputes or requests for refunds regarding Vendor Goods, will be resolved directly between the Vendor and the Customer. Customer refunds will be processed and supplied by the Vendor. The Vendor will forfeit all Fees associated with the original sales transaction if the Customer is issued a partial or full refund. Vendors hold Glamazar harmless and release Us from any responsibility, liability, claims, loss, or damage of any kind related to any Customer purchase of Vendor Goods or the Vendor’s ability or inability to provide Vendor Goods.

GLAMAZAR SERVICES ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS. WE MAKE NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, WITH RESPECT TO THE COMPLETENESS, SECURITY, RELIABILITY, QUALITY, ACCURACY, OR AVAILABILITY OF THE SERVICES OR THE CONTENT AVAILABLE ON THE SERVICES, INCLUDING THIRD-PARTY CONTENT. GLAMAZAR DOES NOT WARRANT OR GUARANTEE THAT THE OPERATION OF THE SERVICES WILL BE UNINTERRUPTED, ERROR-FREE, OR VIRUS-FREE; YOU WILL BE SOLELY RESPONSIBLE FOR ANY DAMAGE TO YOUR DEVICE OR LOSS OF DATA THAT RESULTS FROM YOUR USE OF THE SERVICES. WE DO NOT WARRANT THAT THE SERVICES WILL MEET YOUR REQUIREMENTS OR ANY PARTICULAR CRITERIA OF PERFORMANCE, PURPOSE, OR NEED. GLAMAZAR DISCLAIMS AND TAKES NO RESPONSIBILITY FOR ANY CONDUCT OF YOU OR ANY OTHER USER, ON OR OFF THE SERVICES. YOU EXPRESSLY AGREE THAT YOUR USE OF THE SERVICES IS AT YOUR OWN RISK.

TO THE FULL EXTENT PERMISSIBLE BY APPLICABLE LAW, IN NO EVENT SHALL GLAMAZAR, ITS PERSONNEL, OR ITS AFFILIATES BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING, WITHOUT LIMITATION, ANY LOSS OF PROFITS OR REVENUES, LOSS OF DATA, USE, GOODWILL, PERSONAL INJURY, PAIN AND SUFFERING, EMOTIONAL DISTRESS, OR OTHER INTANGIBLE LOSSES RESULTING FROM (A) YOUR USE, MISUSE, OR INABILITY TO ACCESS OR USE THE SERVICES OR THE MARKETPLACE; (B) ANY CONTENT YOU PROVIDE TO THE SERVICES; C) ANY TRANSACTION BETWEEN YOU AND ANY CUSTOMER, INCLUDING YOUR ABILITY OR INABILITY TO PERFORM OR DELIVER VENDOR GOODS; OR (D) ANY CONDUCT OF YOU OR ANY OTHER USER, ON OR OFF THE SERVICES. THE SERVICES MAY BE USED BY YOU AS A VENDOR, BUT YOU AGREE THAT GLAMAZAR HAS NO RESPONSIBILITY OR LIABILITY TO YOU RELATED TO ANY VENDOR GOODS PROVIDED BY YOU OTHER THAN AS EXPRESSLY OUTLINED IN THESE TERMS. IN NO EVENT SHALL GLAMAZAR’S AGGREGATE LIABILITY TO YOU EXCEED THE AMOUNT PAID, IF ANY, BY YOU TO GLAMAZAR IN THE PREVIOUS SIX MONTHS FOR THE SERVICES GIVING RISE TO THE CLAIM. THE LIMITATION OF LIABILITY PROVISIONS OUTLINED IN THIS SECTION SHALL APPLY TO ANY THEORY OF LIABILITY, WHETHER BASED ON WARRANTY, CONTRACT, STATUTE, TORT (INCLUDING NEGLIGENCE) OR OTHERWISE, AND WHETHER OR NOT GLAMAZAR HAS BEEN INFORMED OF THE POSSIBILITY OF ANY SUCH DAMAGE, AND EVEN IF A REMEDY SET FORTH HEREIN IS FOUND TO HAVE FAILED OF ITS ESSENTIAL PURPOSE.

YOU WILL INDEMNIFY, DEFEND, AND HOLD HARMLESS GLAMAZAR, ITS PERSONNEL, AND ITS AFFILIATES FROM ALL LOSS, LIABILITY, CLAIMS, DAMAGES, AND EXPENSES, INCLUDING REASONABLE ATTORNEY FEES, ARISING OUT OF OR RELATED TO (A) YOUR PARTICIPATION IN THE MARKETPLACE OR VENDOR GOODS PURCHASED FROM AND PROVIDED BY YOU; (B) ANY CONTENT YOU PROVIDE TO THE SERVICES; (C) ANY INTENTIONAL OR WILLFUL VIOLATION OF ANY RIGHTS OF ANOTHER OR HARM YOU MAY HAVE CAUSED TO ANOTHER; (D) YOUR VIOLATION OF THESE TERMS; OR (E) YOUR VIOLATION OF ANY APPLICABLE LAWS OR REGULATIONS. GLAMAZAR WILL HAVE SOLE CONTROL OF THE DEFENSE OF ANY SUCH DAMAGE OR CLAIM.

In case of a dispute relating to or arising out of this Agreement or the Services, you agree to attempt to resolve the dispute with Glamazar personally and in good faith. If the personal resolution attempt fails and any litigation specifically permitted under this Agreement is initiated, the laws of the State of Georgia shall govern any matter or dispute relating to or arising out of this Agreement or Services, with the exception of its conflict of law provisions. You and Glamazar agree to submit to the personal jurisdiction of the federal or state courts of Fulton County, Georgia, USA. You hereby waive any claim that such courts constitute an inconvenient forum.

This Agreement, the Terms of Use, the Privacy Policy, and the Community Guidelines make up the entire agreement between you and Glamazar regarding your access to and use of the Services as a Vendor. If We enforce no right or provision of this Agreement, that shall not constitute a waiver of any future enforcement of such right or provision. This Agreement may not be assigned, sold, leased, or otherwise transferred, in whole or in part, by you; We may freely assign this Agreement. If any provision of this Agreement is held invalid or unenforceable, the remainder of this Agreement shall continue in full force. We are not liable for any failure to perform due to causes beyond Our reasonable control including, without limitation, acts of God, acts of civil or military authorities, riots, embargoes, acts of nature and natural disasters, and other acts which may be due to unforeseen circumstances.

We may revise this Agreement or Our Services from time to time; however, We will inform you of changes by updating the effective date at the top of this Agreement. If We make a change that, in Our sole discretion, is material, We will provide you with additional notice (e.g., notification through the Services or email communication). We encourage you to review this Agreement regularly to stay informed. By continuing to use Our Services after any changes go into effect, you agree to be bound by the revised Agreement.