This Policy shall govern the use of all pages on this website, content, features, software, and mobile applications (collectively, “Services”) provided by Us. By using the Services, you agree to Our Policy and all other applicable terms, policies, and agreements posted on Our Services.
Our Services may link to third-party websites, services, or mobile applications, but this Policy does not apply to any of those linked websites, services, or mobile applications. For questions regarding this Policy, please email Us at contact@glamazar.com or contact Us here.
To provide Our Services to you, We need to collect and process information about you. The amount and type of information We collect depends on how you use Our Services. For example, the information We collect for a customer profile differs from the information We collect for a vendor profile. The additional information collected from vendors not only helps Us provide a continued improved experience for the vendor but also for the customer. We only collect the information We need if We have reason to do so.
All information We collect from Glamazar users for any type of account is used to verify the authenticity of each account, detect and prevent spam, promote safety and security for Our users, and maintain the integrity and quality of Our Services.
1.2 Vendor Account Information: When you submit a vendor account application, you are asked to provide a unique username, your email address, your first and last name, and a phone number. You are also asked to provide details for your online storefront, including the company name, a vanity URL name (e.g., www.glamazar.com/store/vanity-url-name), a short description of your business or of the products and services you offer, your website URL or a link to one of your social media profiles, and your address. This information is displayed on your online storefront (vendor public profile) so that other Glamazar users can identify you and know who they are purchasing from. It also helps others find your profile via the marketplace search feature (and through search engines), and is used for advertising and marketing across Our Services.
1.3 Account Verification Information: Depending on your social status or recognition, you may want to verify your customer or vendor account to prove the authenticity of your public profile. Like most social media platforms, verified Glamazar accounts display a blue checkmark next to the user’s name that lets others know the individual or company is valid. To start the verification process, you will need to provide proof of identity, such as a copy of your government issued ID or business registration if you represent a company. We may contact you with follow-up questions about the information you provide. All documents you submit are used for one purpose and one purpose only – verifying your account identity. All submitted documents are deleted within 7 days.
1.4 Transaction and Billing Information: If you make a purchase via Our Services, We will collect the information required to process the payment transaction, such as your credit card number, billing information, and details about your purchase. We also collect the information you provide when purchasing a product or service from a vendor. For example, you may book an appointment with a vendor for a mobile service for hair and makeup. You will need to provide the vendor with a location to receive the service.
Payments are processed by a third-party payment processor, Stripe, Inc. Please refer to stripe.com for their terms, policies, and detailed information on how payment data is processed and stored.
1.5 Content information: We collect the content you submit to Our Services. Your content may include, but is not limited to, text, links, images, videos, audio, product listings, service listings, customer reviews, comments, messages to other users, or any other materials (collectively, “Content”). Content is public information. You should only post Content you are comfortable sharing with others.
You may allow Us to access your camera or photo album on your device when you post pictures or videos; be aware they may contain location information if allowed through your device’s settings.
1.6 Communications with Us: You may provide Us with information when you respond to a survey, fill out a form, post a question in the Vendor Forums, or sign-up for a newsletter.
2.2 Location Information: We may collect information about your approximate location from your IP address or device settings. This helps Us provide certain features of Our Services to you. For example, when using the marketplace search feature to shop for vendors and services in your local area, you may enter a location, or We may use your current location (with your consent). We also receive location details about you when you provide an address or general location on your public profile. This allows Us to personalize your experience with Our Services by displaying Content and ads based on the location you provide.
2.3 Usage Information: We collect information about how you use Our Services, such as the date and time you log in, features you use, Content you view, accounts you interact with, and purchases you make. For example, We log who did what and when (e.g., [Customer Name] posted a customer review for [Vendor Name]), the time, and the frequency of each activity. This includes your interactions with Content, such as commenting on a customer review, “liking” a comment, or messaging a vendor to inquire about a product or service listing. If you have a vendor account, We also log your total number of sales transactions, gross sales, and how much you earned.
2.4 Cookies and Similar Technologies Information: A cookie is a string of data used to store information on a computer or mobile device via the web browser when a visitor accesses a website. This uniquely identifying information is provided each time the visitor returns to the website, and it allows the website to “remember” information about the user’s activity. Pixel tags, or web beacons, are small blocks of code placed on websites and in emails. They allow websites to place and read cookie information. We use cookies and similar technologies like pixel tags to track visitors, monitor email campaigns, and provide other features, such as keeping you logged-in each time you visit Our Services or saving items you added to the shopping cart.
3.2 Analytics Providers: We may receive information about you from analytics providers like Google Analytics. Please refer to How Information is Shared: Ads and Analytics below for more details.
We may give you information to provide to third-party services. If you use Our Services as a vendor and you sell physical products, you may connect your vendor account to ShipStation to track and manage order fulfillment. To connect these accounts, We give you a unique token that enables ShipStation to receive your product orders for shipping. Please refer to ShipStation.com for their terms, policies, and detailed information on how account data is processed and stored.
We use your information as mentioned above and for the purposes listed below with practical examples.
To provide, maintain, personalize, and improve Our Services for users
- Create and manage account profiles
- Provide e-commerce tools and customer support for vendors
- Account verification
- Display relevant ad Content
- Add new features users might find beneficial
To help users connect with each other
- Suggest nearby vendors who provide services in your area
- Show users’ profiles to one another
- Show user submitted Content (e.g., vendor product and service listings and customer reviews)
To promote safety and security for users
- Detect and prevent spam
- Address bad behavior of users
- Investigate suspicious activity
To communicate with users
- Notify vendors about account application approval, new orders, or a newly published customer review
- Inform customers about a recent purchase transaction, an upcoming scheduled appointment, or newly published review
- Inform users about recent changes to Our Terms of Use or Policy
To monitor and analyze trends, usage, and activity
- Determine which vendors are top sellers
- Identify which product and service listings are most purchased
- Learn which online stores are most active (e.g., login dates and times, sales transactions, and customer interactions)
To evaluate the efficacy of online advertising campaigns via Our Services
- Calculate how many users responded to an email marketing message
- Analyze the click-through rate for promoted vendor ads
Glamazar does not sell your information to others. Your information is shared only as outlined below.
6.2 Content You Provide: When you provide Content to the Services, it is publicly accessible by users of the Services. Your Content may also be indexed by search engines allowing internet users to find your information while browsing online. Glamazar users may choose what Content they decide to display on their profile, and users with customer accounts may even place restrictions on who may view their profile. When using Our private messaging feature, you may control who sees your Content; however, remember that recipients of your messages also have their own copy of your messages – even if you delete your copy.
6.3 Content Others Share About You: We offer social sharing features that allows you to share Content posted to Our Services. For example, users may share product and service listing information with their friends and followers on social media sites like Facebook, Instagram, and Twitter.
6.4 Content Glamazar Shares About You: We provide a “What’s New” stream of Content for logged-in customers and vendors to view recent activity by Glamazar users. As its name suggests, this stream alerts users of new Content like vendor profiles, product and service listings, and customer reviews. We may also share your Content across Our Services for marketing and promotional purposes.
6.5 Third-Party Service Providers: We use a third-party payment processor, Stripe, Inc, to process payments. When you link your vendor account to your Stripe account, Glamazar will share information you authorize with Stripe. We also share information about you with email delivery services so We can communicate with you.
6.6 Ads and Analytics Providers: We may partner with third-party advertisers, ad networks, and analytics providers to deliver targeted ads and analyze usage and traffic to Our Services. These third-parties may use cookies and similar technologies to collect information; however, We do not provide them with your account details. The information collected is aggregated and de-identified, meaning it doesn’t personally identify you. For example, information collected may show an ad was viewed by a woman between the ages of 25 and 34 who lives in or near Atlanta, Georgia.
6.7 Business Transfer: Generally in business transfers, mergers, acquisitions, or sale of company assets, user account information is one of the transferred or acquired assets. In the event Glamazar is acquired by another entity, We may transfer your information to the new owner; however, all information will remain subject to this Policy.
6.8 To Protect Rights, Property, and Others: We may disclose information about you when We believe in good faith that disclosure is reasonably necessary to protect the property or rights of Glamazar, the safety of Our users, or to prevent death or imminent bodily harm.
6.9 Compliance with Law Enforcement or Legal Requests: We may share information about you if We believe disclosure is in accordance with, or required by, any applicable law, regulation, legal process, or governmental request. To the extent the law allows it, We will attempt to provide you with prior notice before disclosing your information in response to such a request.
While no method of internet transmission or electronic storage is 100% secure, We take every reasonable precaution to protect your data from unauthorized access, misuse, disclosure, loss, and alteration by monitoring Our Services for potential vulnerabilities and attacks. We also enforce access restrictions to non-public personal information to administrative staff members only.
We generally retain your information until it is no longer necessary to provide Our Services to you (as stated above in How We Use Information) or until your account is deleted. We may retain certain information for legitimate business purposes (e.g., contractual claim or audit purposes), if it is required by law, or to prevent previously banned users from opening a new account.
You have several options available to manage and control information about you. It’s important to remember that if you delete or limit the use of your personal information, some parts of Our Services may not function properly.
9.2 Limit Mobile Device Permissions: By changing the preferences or permission settings in your mobile device, you can control the sharing of certain information, such as your location or access to your camera or phone book. You may also disable notifications.
9.3 Do Not Track and Browser Cookie Settings: Currently, We do not respond to “Do Not Track” signals. Why? Simply put, there is no industry standard on how a website should respond. For more information, please go to https://allaboutdnt.com. Most web browsers are set to accept cookies by default. You can in most cases adjust the settings in your browser to remove or reject cookies.
9.4 Opt-Out of Promotional Communications: You may opt-out of receiving promotional emails from Us. Just follow the instructions at the bottom of the email, and We will remove your email address from Our mailing list. We may still send you non-promotional communications, such as about your account, changes to Our Terms of Use or this Policy, or your use of the Services.
9.5 Ads and Analytics: You may generally opt out of receiving personalized advertisements from some third-party advertisers and ad networks. For more information and to learn how you may opt-out, please visit Digital Advertising Alliance and the Network Advertising Initiative. Also, some analytics providers we partner with (e.g., Google Analytics) may provide opt-out options. You may manage the use and collection of certain information by visiting Google Analytics Opt-Out.
9.6 Delete Your Account: If you choose to delete your account, your public profile and Content you submitted to the Services will be deleted and can not be recovered. This does not include any Content others may have shared about you which may still be viewable by the public.
You must be at least 18 (eighteen) years of age to register for a Glamazar account and use Our Services. Glamazar is not directed to children, and We do not knowingly collect personal information from anyone under the age of 18 (eighteen).
We may revise this Policy or Our Services from time to time; however, We will inform you of changes by updating the effective date at the top of this Policy. If We make a change that, in Our sole discretion, is material, We will provide you with additional notice (e.g., notification through the Services or email communication). We encourage you to review this Policy regularly to stay informed about Our information practices and the ways you can protect your privacy. By continuing to use Our Services after any changes go into effect, you agree to be bound by the revised Policy.